Capacity Building

Capacity building is the process of improving an organization’s ability to effectively deliver its mission, now and in the future.  It is a continuous improvement strategy that includes multiple activities, all of which are designed to enhance a nonprofit’s sustainability over time.

Numerous components advance capacity building in an organization, but one of the most critical elements is the ability to hire and retain the right staff.  Yet, for many organizations, hiring and retaining staff is a significant challenge.

Since 1996, PNP has shared best hiring practices with its clients and, in many cases, provides coaching on basic techniques to facilitate good hires.  In addition, we have many published resources, including research papers, trends, and reports that are available to nonprofit executives and hiring managers.  Please do not hesitate to access these reports and papers available for free on our website.

How-to-Hire Basics

Every nonprofit should understand the expectations, goals, guidelines, and processes necessary for successful recruitment and retention. PNP can help you with the following:

  • How to write an effective job description
  • How to determine the right title for the position
  • How to really read a resume
  • How to efficiently conduct interviews
  • How to determine compensation
  • How to work within a timeline
  • How to tell your organization’s brand story
  • How to develop the best job offer
  • How to make sure diversity is part of your hiring process
  • What NOT to do

Capacity Building Consultations

PNP provides consulting services when internal expertise is lacking that impacts the ability to hire and retain staff. Capacity Building Consultations can be customized to meet specific needs, including:

  • Recruitment strategies and practices
  • Developing a consistent hiring process
  • Understanding the “Recruitment Funnel“
  • How to build a talent pipeline
  • Appropriate salaries and benefits
  • Improving staff performance through performance reviews
  • Creating a diverse and inclusive culture
  • Building a culture of feedback
  • On-boarding
  • Understanding multi-generational priorities
  • Building career pathways
  • How to be competitive in marketplace